Can't access AEO dashboard

I had signed up for the free 28-day trial of AEO which it says has been activated but when I click into Marketing > AEO > Dashboard it won’t let me enter my dashboard. Has anyone else had this happen and know how to fix?

I’ve raised a couple time with the chatbots and haven’t gotten anywhere.

Hey @Dot1,

Thanks for posting in the Community!

Just out of curiosity, can you please confirm:

-When you signed up for the trial
-Whether or not you’ve tried logging out and back in
-Whether or not the behavior continues in an incognito window

Shane, Senior Community Moderator