As we are exploring other CRM tool options, we canceled our Hubspot subscription (Sales and Marketing Hub) because it became too expensive for startups.
I wondered what would happen to all existing contact and deal information after the subscription ends.
Hi @AMerkulovs,
Contact and deal records themselves are not subject to paid features - they will remain. In other words, these records will continue to exist as they have before.
Nevertheless, this might be a good moment in time to make a backup: Export your content and data
Free accounts will be deleted after 120 days of inactivity. Recover your inactive HubSpot account
Best regards
will we able to see our workflows? not use or edit - just view- is it possible?
Hey @ENadeem, that’s an excellent question, thank you for asking! ![]()
If you move from an Enterprise or Professional plan to Starter or the free tools, your workflows will be turned off and you won’t be able to access them. Just a heads up: after 90 days, those workflows are deleted permanently.
I’m including the article “Understand the effects of downgrading a paid HubSpot subscription” for you, so you have all the info you need at your fingertips.
If you have any more questions or need tips about saving your workflows before the downgrade, feel free to ask!
Have a wonderful day!
Bérangère
Hey @AMerkulovs
When you move to the free plan in HubSpot after your subscription ends the free account will be automatically deleted after 120 days of in activity: Recover your inactive HubSpot account.
Although you can recover your deactived account but the better option would be to move all the data from HubSpot to another CRM to which you are switching to
Let me know if you have any followup questions!
Thanks for the replays!
