I don’t mind the new UI its actually quite nice. I like the fact that you made the views easier to see.
but it the process you have broken everything else. I try make a call and the tab disapears if I try to move it. I try write and email to for just freezes.
So now I spend half my life refreshing the tabs in hubspot to try get it to respond to the action I want to take, You are so lucky I don’t decide the CRM because if I did I would have dropped hubspot like dead wait. Its sooooooo bad. Please this needs like an immediate fix.
Hi @DazMan1 The biggest issue here sounds less like the visual redesign and more like the actions becoming unreliable. If calls disappear when moving between tabs and the email composer freezes, that makes the new UI difficult to use regardless of how clean the views look. Reproducing those two workflows specifically would probably be the best place to start.
HubSpot is currently actively working on the UI, and we too face issues in our day today activities, but they are heavily improving the whole ecosystem and we are quite sure going forward these issues would be resolved.