Call Logging/Recording Mobile App

Status: Delivered

Status history

Hi everyone,

I am updating this idea on behalf of @AAlvarez, the Product Manager for HubSpot’s Mobile Sales team.

Thank you all so much for taking the time to submit, upvote and comment on this idea. I wanted to update you all that the Mobile Sales team is actively working on bringing back the ability to make calls through HubSpot Calling service from the HubSpot mobile app, both for iOS and Android. This will enable you to choose your preferred calling method, either through your phone provider (as currently) or through HubSpot Calling (VoIP). If the latter is selected, calls from mobile will now be recorded (when enabled) as well as having the option to select a pre-registered outbound calling number. We’re also planning to enhance the in-call and post-call logging experience too.

Thanks for your patience on this and hope this new feature will contribute to enhancing your calling experience with HubSpot when away from your desk!