Block contacts - Meetings

Hello, can anyone help me with this topic?

I have received several meeting requests from a certain email domain that is always trying to schedule meetings with different names, but always with the same domain. Is there any way to block certain contacts from scheduling a meeting (the meeting is scheduled via HubSpot meeting link).

Thanks :slightly_smiling_face:

Hi @SClara,

Unfortunately not, but other users have requested this before: https://community.hubspot.com/t5/HubSpot-Ideas/Add-quot-Email-domains-to-block-quot-to-meeting-link-forms/idi-p/388207

The product team reviews these requests based on their popularity. I’d recommend upvoting and commenting.

You can also make it easier for others to find this request by accepting my reply as a solution. I’d appreciate it!

Best regards

This has been requested since 2018 yet still reviewed. HS should get their act together as you can already Block within forms. But it seems like they are all talk no walk. I am sick and tired of f… Spam meetings and looking for 3rd party solution instead.

Hey @SClara, thanks for reaching out! This is definitely an interesting use case.

You do have the ability to block specific email domains within the “Email” field on your forms (more info in this HubSpot Knowledge Base article), but it doesn’t look like that feature is available within HubSpot Meetings forms for some reason. That feature also only prevents that email address from being entered, so the user would be able to enter an alternate email address and still schedule the meeting.

I don’t believe it’s possible to block a specific contact or email domain from submitting forms entirely. The good news is that you’re getting the meetings from email addresses with the same domain, so I think this is a matter of keeping an eye out for new requests and rounding up the contacts with that email domain in one place. You can create an active list of contacts with that email domain and then create a workflow to send you a notification when a new contact with that email domain has been created (assuming you have a Professional HubSpot subscription). That should help you stay on top of these new requests and address them quickly since you can’t 100% prevent them.

I’m not sure who’s scheduling these meetings or their relationship to you, but it could be worth contacting them/their company and requesting them to stop. Remind them that all meetings will be canceled and every email address they use will be added to your opt-out list so they will never receive any communication from you.

Sorry you’re dealing with this, and hope it’s able to get resolved soon!

Hi @SClara,

Good news, there is now a private beta for this!

(If you’re not seeing it yet, you’ll have to be patient for a bit longer or reach out to your customer success manager to request enrollment.)


Meetings

Block (Free) Email Domains from Scheduling Meetings

November 20, 2024

What is it?

For each of your scheduling pages, you can now choose to add a rule to block visitors with free email domains or any specific email domains from being able to book time on your calendar.

Why does it matter?

Protecting your time is important. Users have shared that they are struggling to make sure that their calendars are filling up with meetings that they find valuable. To combat unwanted meetings, HubSpot is introducing the ability to block free email domains or a specified list of domains from being able to book time on your calendar.

How does it work?

On each scheduling page you want to prevent bookings from certain domains:

  1. Go to Library > Meetings Scheduler.
  2. Create a new scheduling page or edit the desired one.
  3. Within the scheduling page configuration, go to the Forms tab.
  4. Look for the Block free email domains section.

Turn on the toggle to block all free email domains that appear on this list.

If a visitor arrives on your scheduling page and gives a free email domain (e.g. google.com, aol.com, yahoo.com), they will receive an error message letting them know that the form doesn’t allow submissions from that email domain.

You also have the option of adding specific email domains to block. You can do this in addition to blocking free domains or instead of blocking free domains. For example, you could choose to only block submissions from hubspot.com email addresses. Just type the desired domains to block into the text field and click Add to confirm each one.

Click Save to confirm any changes to the scheduling page after configuring blocked domains.

Who gets it?

This feature is available on Sales Hub Starter, Professional, and Enterprise or Service Hub Starter, Professional, or Enterprise.


Have a great day!

This thread is about blocking contacts for meetings. How would I go about blocking a contact or domain from submitting a form?