We currently manually export NPS responses to and analyze responses for common themes then report on the common themes for detractors vs promotors per each of our core verticals.
I’m trying to do this in Hubspot but there isn’t a good/easy way. The closest function I see are manual tags. However that’s no good since we get hundreds of responses.
Could Hubspot automatically apply tags? Or allow us to build automatic tagging? Any way you could help us with going a level deeper in our analysis of survey responses?
Thanks!
@julkim (Please reach out if you have any follow up questions!!)