Automated list export

Smart CRM & Sales Hub CRM
1

I want to make sure our unsubscribes will never be accidentally overwritten.

Is there a way for me to set up a daily automated list export of contacts so i can monitor it?

or can i restrict updating that column when importing data?

2

Hi @AD71,

If a contact unsubscribes, HubSpot doesn’t let you overwrite that, if that helps.

Still, if you want an automated export, you would have to create a custom report and set it so the raw data is delivered to you:

(data source contact, table chart, filter by Unsubscribed from all email is true)

In free and Starter portals, this can unfortunately not be done.

Best regards!

3

hi, thank you. which property exactly do i need to update to unsubscribed to HS not let me overwrite it?

Thank you, I’m currently on free as we are just starting out - and the terrible customer service will probably make me go with a competitor.

Thanks for the help!

4

@AD71 if a contact unsubscribes, it cannot be overwritten. If you do on behalf if them, it can: Unsubscribe an individual contact from receiving all email

Keep in mind that there is no customer support on the free CRM. If you want to test it, I recommend subscribing for a month to any hub. It’s not too expensive.

5

Yes, clearly lol - not a very appealing model, and it’s sad as we have used before (with a different organization for years on a paid model) but over the last 2 years all the changes have produced a completely different company..

I’m glad there are people like you helping out, at least! Thank you