Allow a workflow that with set filters can automatically set the outcome of a call
Hi @CJasek
What would the use case be for automating call outcomes? Normally a sales rep would make a call during which they take call notes and record the outcome. In cases where this is done through 3rd party apps these calling tools tend to sync call outcomes back to HubSpot.
So I’m not sure why or how you would automate this, without having to capture additional data, in which case a user might as well record the call outcome in HubSpot anyways.
Cheers
Frank