API

Hello,

I can get tickets id easily. no problem.

as i have

mahaurz_0-1648814051367.png

but I need ticket id with something which does not fall in groupname - ticketinformation

like this screenshot

mahaurz_1-1648814138793.png

How to get these two?

@mahaurz

You can see all available properties that can be returned for tickets here

Once you have decided on the properties you want returned, you have a couple options

1. append the props as a query parameter to the ticket objects read endpoint.

eg: https://api.hubapi.com/crm/v3/objects/tickets?limit=10&properties=prop1

2. Use the search the crm endpoint and add the properties to the json body that you will send

eg:

"properties": [ "prop1", "prop2" ]