Allow Call and Meeting Type Customization

HubSpot Ideas
1

Previously I was able to edit the Call and Meeting Type Property and add additional options. Now it says this is not supported.

We have all sorts of meeting types that we now need to completely restructure because we cannot edit this field all of a sudden.

Please bring this capability back - something like this should not be reversed with all the custom options we created left in there. Either standardize it completely or don’t touch it. Makes zero sense.

2

Hi @MBaraket

Can you include a screenshot or two so we can see what you are seeing?

Also, can you let us know which subscriptions and subscription tiers you have?
There have been similar comments in the community, and some users (like myself) are still able to customise call & meeting outcomes and others are not.

So either this is a bug or HubSpot has changed something based on subscription tier or permissions.

Thanks

Frank