Hello 
I created a LinkedIn campaign that targets one list of contacts from HubSpot. So, I have all contacts and that list in HubSpot.
Anyway, I can’t see ad interactions. I tried with Filters, from Contacts - create a list - filters, and some workflows, but I always have 0 contacts that interacted, while I can see clicks on the ads - that are interactions, and they aren’t 0.
Does anyone know what’s happening, and how can I see who interacted with ads?
Thank you!
Hello @mila10 ,
It’s possible that the contacts you’re targeting with your LinkedIn campaign may not have a matching record in HubSpot. This could be because they haven’t filled out a form on your website, or their LinkedIn profile may not be linked to their email address in HubSpot.
If you want to track ad interactions, you need to ensure that you’re able to match the LinkedIn user with a contact record in HubSpot. You can do this by using UTM parameters in your ad’s landing page URL and setting up a form that captures the LinkedIn user’s information.
Additionally, you can use the HubSpot tracking code on your website to track ad interactions. You can then create a custom property in HubSpot to store the interaction data, such as “LinkedIn Ad Interactions,” and set it to “Yes” when someone interacts with your ad.
Once you’ve set up tracking, you can use the filter mentioned above to view the contacts who interacted with your LinkedIn ad. Just filter the list of contacts based on the custom property “LinkedIn Ad Interactions” and set it to “Yes.”
Thank you
Shubham Nigam
Hello,
Thank you, really helpful!
Thank you, really helpful!