Hi there, I’m trying to build a ramp-up workflow sending emails to a random split of contacts over a certain amount of time. However I can’t seem to manually adjust the number or percentage of contacts to split down each branch of the workflow despite ChatSpot telling me this was a possibility. Can someone please advise?
Hi @hattiefawcett,
You can use the AB split functionality within the email marketing tool itself to send to a random split audience, including automated emails, however for automated emails the split will always be 50/50. You cannot however set this random split on the workflow tool.
Josh
Hi @hattiefawcett,
If you’re referring to random splits in branches, then you’re currently limited to them all being of equal size:
Depending on what split you’re looking for, you can however get smart with the ‘Go to action’ workflow action and with nesting random splits.
For example, if you need 50/25/25, simply create branches as shown above, then place a ‘Go to action’ in branch 2 and send a contact to the next action in branch 1.
Best regards!