Add multiple emails to track?

[Chijo]

I currently am using the feature where all emails I send via gmail get logged within HubSpot. A great feature. Is there a way to add a second email address so that when I send/receive emails from that second email to the same contact that that will also get logged?

Thanks so much for your help in advance.

[OliviaRoberts]

Hi @Chijo !

In order for an email to log when sending from a different address, the email address from which you are sending the email must be one of the following:

• A user in your account.
• One of your connected email inboxes.
• An alias in your email client (either an alias that has been configured in your connected Gmail inbox, or an alias added to your Profile & Preferences).

You can either add the second address as a user in your account, connect it as a connected inbox under your current user, or add it as an alias, and this will allow for you to log the email to HubSpot.

Best,

Olivia