Hi,
My account has been deactivated (I missed the login by 1 day due to being away with no access to the internet). Please could you re-activate my account? Hub ID: xxxxx; Account: Music Artist Agency; email: xxxx
Thank you in advance!
Hello @EAdamczyk, thank you for posting in our Community!
Currently, Free accounts will be deactivated after 120 days of inactivity. This includes not logging in or using the HubSpot Sales extension. You then have 90 days to reactivate the account before it’s purged and can’t be recovered.
After 90 days of account inactivity, HubSpot will send you an email with a Sign in link to keep your account active. If you don’t intend to use HubSpot, you can delete your user.
If you need help with your deactivated account, click here to submit an information form to the HubSpot support team.
Kindly,
Pam
Hi Pam,
Thank you for your response. Can you please clarify that my account can no longer be recovered?
Many Thanks,
Estie