Hi, I’m trying to figure out a HubSpot billing issue. My current account is Hub ID 246544670, and in Account & Billing it shows Free Tools only with no active paid subscription. However, I’ve been charged about $10/month on a card ending in 2392.
I identified Hub ID 244561186 as the account I believe I was paying for, and I already deleted that account. Can you confirm whether 244561186 still had any active subscription or auto-renewal at the time it was deleted, and whether any future charges are still scheduled? If the charge is actually tied to a different HubSpot account under my email, please help me identify which Hub ID is billing card 2392.
Looking on the backend I don’t see a Hub with the ID 244561186. Can you double check this is the correct HubID? Do you have an email associated with that account?