I was charged $142.45 on November 27 and I am not sure why. I use a couple free accounts, so I am being denied access to Customer service to resolve this..if I do not hear back from anyone, I will have to dispute the charge with my credit card company because I can’t reach anyone from Hubspot. Thanks
Hey @BPiechocki2
Sorry for the inconvenience you faced but in this case have you checked your billing history on which subsection HubSpot charged you kindly check this in your billing history
Yes. There is nothing there since it’s a free account. I suspect it may be from a former employer’s account that I no longer have access to, but I have no way of verifying since Hubspot won’t talk to you without access to a paid account. I think my only recourse is disputing the charge and blocking all future transactions on that card from Hubspot.
Yes block all future transactions on that card and try to connect with HubSpot support directly billing@hubspot.com , Contact us
They can help you in this if you can share your HUBID details with them
Thanks. I sent an email.