2 questions about merging multiple leads

hello,

i’m trying to understand if theres an option in the free-version to do thos 2 things:

1. merge a number of leads at the same time

2. if i have the same person calling again and again everyday - can i fix it somehow so it doesn’t count as a new lead?

thank you!

Hi @KarinBental,

The bulk deduplication tool is not available on free.

On your other question with repeat callers, I would say that it depends on how they are coming into your system. HubSpot won’t use phone number to merge/deduplicate contacts. It will automatically deduplicate/merge contacts via form submission or import using the email address property.

Josh