When i go to set up the Authenticator on a 3rd party app, the QR Code doesnt show up to scan.
Any ideas?
Hey @DMurray3, thank you for posting in our Community!
Have you tried clearing your browser’s cache and cookies can also help resolve any issues related to loading elements on the page.
A 2FA reset takes a minimum of 48-72 hours to ensure there is ample time to protect your account from bad actors if login information is compromised. For example, if a bad actor tries to access your account using compromised login credentials, the extra security steps for resetting your 2FA give you time and extra barriers to prevent the bad actor from accessing your account. Once your 2FA is reset, you can log in with only your username and password, and it is recommended that you set up your new 2FA method immediately.
I want to share this page with you here about resetting your two-factor authentication.
Kindly,
Pam