Hello, I have had no problems logging in using 2FA (texted to cell phone), using chrome, but two of my coworkers cannot access husbpot. Once is also using chrome, and I am not sure of the browser of the other coworker just yet. When they try to log in, they correctly enter the 2FA code, but are still unable to log in. I’m not sure why I still have access while they do not.
Hello, @ejoyce Thank you for reaching out about your recent issue logging into HubSpot. You can now successfully log in. During this time, HubSpot was experiencing an issue that prevented users from logging in between 3:03 pm ET to 3:33 pm ET. This issue is now fully resolved, and you can log in again.
We know disruptions like this impact your team’s ability to communicate with your leads and customers. We apologize for any inconvenience or confusion caused. If you have further issues logging in, please reach out to us again through the form on this page.
Kindly,
Pam
I HATE 2FA…horrible! This is garbage the way you are doing this insisiting on a phone. And when I try to add my secure phone, it is supposed to send me a text. It is not sending me anything. Please, how do I add my phone to recive texts. There is not choice other than to try again. Please help. We should be able to use our work email or something…please help so I can recive the texts…thanks. Chris.