Can support forms be submitted via the forms API?

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Occasional Contributor

If we setup a support form to create conversations directly into our support inbox as detailed here: https://www.hubspot.com/product-updates/support-conversations can that form receive submissions via the forms API like a normal HubSpot marketing hub form?

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Went ahead and tested it, and yes, you can submit via the API. Just have to grab the API name for the issue and details fields (which are TICKET.subject and TICKET.content respectively, in case anyone else is wondering)

 

 

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Occasional Contributor

Went ahead and tested it, and yes, you can submit via the API. Just have to grab the API name for the issue and details fields (which are TICKET.subject and TICKET.content respectively, in case anyone else is wondering)

 

 

Community Manager

Thank you for sharing this @kaious 

 

Have a great rest of the week!

 

Best,

Sharon

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