Download Call Recording

[PamCotton]

Hey everyone, I wanted to share a workaround to download a call recording in your own portal.

Here's a quick video to help explain the process : 

 https://share.vidyard.com/watch/52amDwWFRFsH87jgp61d3Z?

[AdamSinger-AGP]

Brilliant!  So generous of you to share.  Thanks so much!

[PamCotton]

 The ability to download call recordings (without needing to use our APIs) is now live! Next to a recording, you should see an icon to see to open the audio file in a new tab:

You can share that URL directly to play the file in a browser, or click the three dots in the player:

Which will open the option to download the file to your computer:

[Greatoutcomes]

Which licences does that apply to?  It doesn't show that icon option in my Sales Pro licence.

[AdamSinger-AGP]

When I listen to the recording online it is in stereo.  When I download, each speaker is in mono (in right ear or left).  Is there a way to download the stereo version?  I'm hoping to use it for a podcast.

[RayM]

Hello

Is it possible to have all those recordings hit an Amazon S3 bucket without any manual work?

Thanks 

Ray