Sales Hub Tools

PamCotton
HubSpot Alumni
HubSpot Alumni

Download Call Recording

Hey everyone, I wanted to share a workaround to download a call recording in your own portal.

 

Here's a quick video to help explain the process : 

Check out this Video

 

 

5 Replies 5
AdamSinger-AGP
Contributor | Partner
Contributor | Partner

Download Call Recording

Brilliant!  So generous of you to share.  Thanks so much!

 

PamCotton
HubSpot Alumni
HubSpot Alumni

Download Call Recording

 The ability to download call recordings (without needing to use our APIs) is now live! Next to a recording, you should see an icon to see to open the audio file in a new tab:

PamCotton_0-1623966770540.png

 

You can share that URL directly to play the file in a browser, or click the three dots in the player:

PamCotton_1-1623966770260.png

 

Which will open the option to download the file to your computer:

PamCotton_2-1623966770283.png

 

 

Greatoutcomes
Contributor

Download Call Recording

Which licences does that apply to?  It doesn't show that icon option in my Sales Pro licence.

0 Upvotes
AdamSinger-AGP
Contributor | Partner
Contributor | Partner

Download Call Recording

When I listen to the recording online it is in stereo.  When I download, each speaker is in mono (in right ear or left).  Is there a way to download the stereo version?  I'm hoping to use it for a podcast.

 

0 Upvotes
RayM
Member

Download Call Recording

Hello

 

Is it possible to have all those recordings hit an Amazon S3 bucket without any manual work?

 

Thanks 

 

Ray