Using Goals to report on MQLs

Marketing & Content Hub Reporting & Analytics
1

Hi everyone, we are refining our reporting and wanted to set MQL goals per week per regions. For this I used the tempate "

Number of contacts in a lifecycle stage

". While the creation works fine, I can search for the goal and the goal also gets suggested:

JSchlick_2-1772018028322.png
JSchlick_2-1772018028322.png272×108 6.88 KB

When I hit enter, the list is empty…

JSchlick_1-1772018002597.png
JSchlick_1-1772018002597.png2436×204 39.6 KB

which is super weird because obviously Hubspot finds the goal i created but doesnt show it. I have used every possible combination for filtering and it still doesnt work. When I create a goal from scratch I can actually search for it and see it but unfortunately I cant create the MQL Goal setting when creating goals from scratch and am forced to use a template.
Has anyone run into similiar issues?

2

Hi @JSchlick,

Your second screenshot shows that there is a filter applied. Can you confirm that you clicked “Clear all”? If so, and if you still can’t find your goal, I’d recommend reaching out to HubSpot support directly in-app via chat or email to investigate.

Best regards

3

Hi Karsten, thanks for the reply. Even when I click “clear all” I can´t find the goal. I´ll reach out to HubSpot support then.