In the Prospects section we can see a log of companies visiting our site, including how many pages were viewed (number) and how many visitors from that company (number). There seems to be no option in this screen to see the detail of what pages have been viewed. In the “Activity” tab, you can also see updates of prospects visiting the website, this time including the detail of what pages have been viewed.
Question is: since the information of the pages viewed is monitored and available in hubspot, is there any way to access it from the Prospects screen or view it at account level? It’s not very convenient to have to check it on the Activity Feed page.
Hi @GChaves ,
If you check your contacts activity dashboard and click the dropdown, there you can check what all pages the contact has viewed so far. Check screenshot. If you click on the Viewed xyz, it will take you to the page the contact has viewed.
My question was focusing on Prospects though, those users who remain unknown, that appear as “Someone at [company name]”. Is there a way to check the pages these have viewed, other than in the “Activity Feed”?
You really need to add this feature. There are other software offerings out there where you can easily see this. Just would be better to keep all in one platform in Hubspot. Please elevate this in your development.
I would highly recommend you to please post this product suggestion at our ideas forum.
Our product team, who monitors the forum regularly, can read your specific use case and understand why this would be a useful functionality or change. It also helps other customers facing the same issue to advocate for its implementation on your behalf by upvoting on the thread as well.
As far as I know, this is currently not possible. The Prospects tool and the Activity feed are the only places where this information can be accessed, see also here at the end of the article.
You could request this from the product team in the HubSpot Ideas section, as indeed it seems this information is available anyway. The product team reviews these requests based on popularity.
