Hi @Twigsmore,
As far as I know the default notification cannot be edited or changed. With a Professional subscription, however, you can create a simple contact-based workflow, enrolling contacts who submitted any form, and send an internal notification and fill it with the personalization tokens you’re interested in. This internal notification can be an internal marketing email with all design options you usually have in a marketing email.
The personalization tokens you probably want to include are:
- First name, last name
- Email address
- Company name
- Recent conversion
You can also generate a link to the contact record by following this syntax: https://app.hubspot.com/contacts/your_portal_id/contact/personalization_token_for_contact_ID/
Replace your_portal_id with, em, your portal ID, and add the personalization token for “Contact ID” at the end of the link. HubSpot will automatically create the full link.
In summary: Not possible in free and Starter, custom notifications require workflows.
Hope this helps!