I am wanting to access the User Login Audit to view a detailed record of user logins and actions taken within Hubspot. I am trying to keep track of all user interactions. How can I view an audit trail of user logins and actions taken in Hubspot? [Moderator Note: this post was reviewed for relevancy and optimized for clarity on 10/21/25. Thank you for your contributions to the HubSpot Community!]

** [_hubspot-button-accept-as-solution-gif-v00.gif] ** Q: How can I view an audit trail of user logins and actions taken?? Short A: n/a Longer A: While some of this functionality may become available at the HubSpot Enterprise level, no user-centric audit trail is currently native to HubSpot. That being said, we are able to view audit trails for most properties directly from within those records. Example - Audit Contact Owner History: (see image) [hubspot-crm-contact-owner-history.png] Audit Contact Owner History Example: Audit Became An MQL Date History: (see image) [_hubspot-crm-became-an-mql-date-multiple-times-gif.gif] Audit Became An MQL Date History

Hi, I wanted to share this relevant feature that is now available: super admins with an Enterprise subscription are able to use a centralized audit log with flexible filters to analyze user activity. More information can be found here: View and Export Account Activity History. FYI @TEdwards4, @RD24By7 Cheers Mia, Community Team

Can I get to this informaiton via API? Would like to also get login audit logs as well - Mike

Thank you for explaining this so clearly!!! Your answer should be a knowledge base entry!

I would also like to request this - I would like to see a log of all user actions and changes made to the system. This would be helpful in tracking down instances in which changes are made - if this was available via the API, that would be useful as well.

Hello! My name is Flora Wang and I am a PM at HubSpot. We are investigating the need for audit logs now and I would love to chat with anyone if you have time! Send me an email at flora@hubspot.com Best, Flora

Hi Flora - was a solution ever put in place for this? Thanks, Lorna

Audit trail is important and available in most electronic records. I suggest adding this feature. Also a practical reason - we have a goal for our sales people to add 10 new companies per month - but there’s not a great way to report on this. There is an interesting Original Source Data 2, which includes “userId:12345678”, but there’s not an easy way to correlated that userId with a name, which is rather odd. I am going to look for an idea to support on this topic.

I would also like to see this information - audit logs and audit trails of what actions were done by a user within a defined period of time. This is a basic requirement for any system - so that administrators can keep track of data deletions, possibly malicious modifications, etc. I am honestly shocked that there is no audit trail in HubSpot.

Hey, is there an update on the Audit Trial functionality anywhere?

How to view User Login and Action Audit in HubSpot

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H-Rob January 21, 2020, 11:38pm 4

I’d also like to see an audit trail on files/documents - when they were last updated, etc. We can only see the date - not who did the latest update to the file. Thanks

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How to view User Login and Action Audit in HubSpot

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