Can I use the Hubspot tracking code from our website for the knowledge base articles? If so I assume it’s just by copying the…

Hi @skylightipv I wouldn’t advise adding your tracking code to individual knowledge base articles for two reasons: 1 - you’d…

Hi @skylightipv that’s correct, the code is added automatically by HubSpot directly which is how the analytics data is genera…

Looking at the generated html of the KB article it looks like our tracking script is already embedded in this section <!-- S…

you’re welcome @skylightipv , happy to help!

Yes, you can use the HubSpot tracking code from your website for knowledge base articles by copying the tracking script HTML …

@SSeed is this something you’ve configured with your knowledge base? I’d just like to confirm that you’ve implemented this so…

Tracking Knowledge Base Articles

skylightipv March 4, 2024, 8:39am 5

Thanks in which case we’ll have to build our own tracker solution.

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