Why can't we send HTML emails as part of HubSpot's new form follow-up email tool? The plain text emails don't allow us to add CTAs, images, and other essential email elements.
Until this is resolved, we will have to workflows to send our HTML autoresponder emails.
Thank you all for taking the time to submit, upvote, and comment on this Idea. I'm happy to report that this Idea is now In Planning! This means that our desginers/engineers are actively working on this feature.
The product development process is always filled with unexpected bumps and hurdles, so I can't give a timeline, but I am confident in saying we'll deliver this feature as soon as possible.
All updates will be relayed on this thread, so stay tuned!
Sr.PM - Feedback Product
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