Change functionality of threadStatus in Conversations API to permit filtering of conversations

HubSpot Ideas

Status: In Development

Status history

1

At present, the threadStatus parameter for this call:

conversations/v3/conversations/threads

does not work unless the associatedContactId is set.

I have a use case where I only want open conversations for all, or a selected inboxId; I don’t know or care about the associatedContactId value; and would like to have the filtered list of conversations returned.

I know I can handle the filtering in my business logic, but it would expedite my solution to not have to deal with the filtering on my side, and I’m sure many others would benefit from this capability.

@Jaycee_Lewis @JUrban78

2

Fair feedback as we prepare to exit this API from public beta. Would love to hear further feedback from everyone in this Developer Slack thread on the same topic: https://hubspotdev.slack.com/archives/C2YHAHB6K/p1727274837457329

3

Currently working on a newer search-style get threads endpoint. Let us know if you’d like to beta it when it is ready :slightly_smiling_face: