JavaScript must be installed and enabled to use these boards. Your browser appears to have JavaScript disabled or does not support JavaScript. Please refer to your browser's help file to determine how to enable JavaScript.

HubSpot Academy Support

Search HubSpot Academy Support for solutions or ask a question

THenry7 on September 26, 2023

Hubspot CMS for Marketers: Practical Exercise Issue

Good morning! I reached out to Hubspot support and they pointed me in this direction. I've passed the exam and all of the Practical Exercises EXCEPT for "Optimize Your Website for Search Engines". My HubSpot account is hosted through m read more

Reply Content Marketing HubSpot Design Inbound Sales

0 upvote

0 Reply

ATweedie on September 25, 2023

REPORTING CERTIFICATION PRACTICUM - Real experience vs theory

Hello! I just started working on the HUBSPOT REPORTING CERTIFICATION PRACTICUM and while I'm trying to use examples from my work, but we are in the early stages or reporting and therefore, I don't have great examples to share. Feeling kind of stuck read more

Reply Growth Driven Design

0 upvote

2 Replies

ATweedie

Member

September 26, 2023 13:54

Thanks Nicole! This is very helpful. I felt a little lost but this is a great reminder it's about showing knowledge.

KMoser317 on September 25, 2023

Transfer Certs?

Looking to transfer certs from an old email address that I don't have access to anymore to my new work email/Hubspot account.

Reply Inbound Certification

0 upvote

0 Reply

Senal_Sapuvida on September 25, 2023

I didn't get to answer questions in the email marketing exam

Hello. I was about to do the exam for email marketing, but the instant I clicked start exam, it said the exam is over and score is 0/60. I waited 12 hours again and tried again, but I didn't even get to answer any questions, because it said the exam read more

Reply Email Marketing

0 upvote

2 Replies

Senal_Sapuvida

Member

September 26, 2023 13:51

Hello @NicoleJ . I tried both methods, but the exam still went off in an instant. It keeps saying time is up in a second even before I get to a...read more

THARIJAONA on September 22, 2023

Issue with Sharing Social Media Marketing II Certification Certificate

Hello. Last night, I successfully passed my certification in Social Media Marketing II. I was able to download the certificate, but I can't seem to share it. When I click on "SHARE YOUR ACHIEVEMENT," the page goes blank, and then it returns to the read more

Reply HubSpot Design

0 upvote

1 Reply

Elorri

Inbound Professor

September 22, 2023 03:38

Hi @THARIJAONA , hope you are well! Congratulations again on the obtention of your certificate 👏 As mentioned in the French post here , the i...read more

Kpolans on September 21, 2023

Updated content in the Content Marketing course

Hi! Does anyone know if the contents of the Content Marketing course in HubSpot Academy have been updated since 2019/2020? That's when I finished the course and was thinking to do a refresher, but saw that at least quite a few of the resources under read more

Reply Content Marketing

0 upvote

1 Reply

NicoleJ

HubSpot Moderator

September 21, 2023 17:47

Thanks for reaching out, @Kpolans ! I went through the course, and it doesn't look like there haven't been any updates made, so if you're comforta...read more

VBakshi on September 21, 2023

Did Not Get Certificate!!

I have completed the Lead Management With HubSpot course but could not get the certificate. I did not do the optional exercises only because it requires hubspot account upgradation and as i student i cant afford it. please provide me my certificate. read more

Reply Inbound Sales

0 upvote

1 Reply

NicoleJ

HubSpot Moderator

September 21, 2023 13:00

Thanks for posting here, @VBakshi ! At this time, the Lead Management with HubSpot is a course that doesn't provide a certificate. Hope this helps...read more

RAbelmann on September 21, 2023

How can i fix this?

Reply Academy

0 upvote

2 Replies

JigarT

Top Contributor | Partner

September 21, 2023 07:17

@RAbelmann Try to refresh your page if it does not work try to open your website on another browser like Google you can try cache clear option...read more

Hellis2 on September 20, 2023

Practicum Feedback

I recentlycompleted and submitted the Practicum required to complete the HubSpot Reporting Certification. I recieved an email saying I did not pass the Practicum but did not recive any feedback that would help me adjust my work in order to pass. Whe read more

Reply Inbound Certification

0 upvote

1 Reply

NicoleJ

HubSpot Moderator

September 21, 2023 16:01

Thanks for posting here, @Hellis2 ! When a practicum is not passed, we don't have insight into what part of it is failed, so the best thing to do i...read more

Solved

DMaiwald on September 20, 2023

Still not solved: Certificate cannot be displayed correctly

Digital Marketing Certification: Text missing Please find attached the certificate for digital marketing, that I received after completing the course, though it is missing the last bit of the text. Could you kindly look into this matte read more

Reply Inbound Certification

0 upvote

1 Reply

Accepted Solution

DMaiwald

Member

September 22, 2023 01:09

issue solved

Mayne on September 19, 2023

permissions for Marketing Software Cert

What are the minimum permissions to complete the cert? My students have shared with me they cannot complete the exercises.

Reply Content Marketing Contextual Marketing

0 upvote

2 Replies

NicoleJ

HubSpot Moderator

September 20, 2023 18:34

Thanks for posting here, @Mayne ! Generally, you will need Marketing Hub Professional to accomplish this, and will need permission to View and Edit...read more

SChee8 on September 19, 2023

Removing old error message from Web App under the course "Integrating external APIs"

The course under HubSpot Academy "Integrating external APIs" The lesson video under "Explore more advanced APIs techniques" I am not able to clear out the old error message for my web app whenever I type a new query based on the followi read more

Reply Content Marketing

0 upvote

0 Reply