HubSpot Academy Support

Search HubSpot Academy Support for solutions or ask a question

CMcCluskey-Hu on January 31, 2023

Hi I doing the Content Marketing Workbook and i am just wondering how to write my businesses why if im am a freelancer. can anyone help me?

0 upvote

0 Reply

DIvanuska on January 26, 2023

Webinars/Training

Is there a place I can go to get more training on HubSpot? I was looking for basic to intermediary training on how to use HubSpot. I was hoping to find something that was more interactive instead of just watching videos. Any ideas/help would be a read more

1 upvote

1 Reply

jolle

Key Advisor | Platinum Partner

January 26, 2023 18:15

Hey @DIvanuska , thanks for reaching out! Have you checked out HubSpot Academy ? That is going to be your best resource for basic to intermed...read more

KHS on January 25, 2023

Unable to download certificate

Hi, I passed the course exam, however my certificate is just stuck on a loading screen. I have tried accessing it via Incognito mode, another device and clearing my cache and cookies, however none of them did anything. I can navigate the course s read more

Reply Inbound Certification

0 upvote

1 Reply

APernell

HubSpot Moderator

January 30, 2023 09:04

Hello @KHS Thank you for reaching out to the academy community page! I'm happy to help out with this. Are you still having this issue or wer...read more

Solved

LKR on January 18, 2023

Wrong dates showing on Certificate

Hi, I just re-took the Frictionless Sales exam and the new certificate is showing the dates from the previous / expired certificate. Please advise, cheers.

0 upvote

2 Replies

Accepted Solution

APernell

HubSpot Moderator

January 18, 2023 16:10

Hello @LKR , Thank you for reaching out to the academy community page! I'm happy to help out with this. I just regenerated your certification...read more

MBeck3 on January 17, 2023

Dead link in course materials

Hello, I am going through the digital marketing course. On the "creating a high-performance email" lesson, the link to "Examples: Wilson Nurturing Email Pack" is dead. Is there another place to access this information?

0 upvote

1 Reply

APernell

HubSpot Moderator

January 18, 2023 16:08

Hello @MBeck3 , Thank you for reaching out to the academy community page! I'm happy to help out with this. I will update my team about this i...read more

AQuintanilla on January 13, 2023

All answers are incorrect???

Hi, Within the content marketing course, in the module "how to create a succesful video marketing strategy, the question number 1 of the quiz do not recognize any of the answers as correct. Pls help!

Reply Content Marketing

0 upvote

1 Reply

APernell

HubSpot Moderator

January 17, 2023 14:11

Hello @AQuintanilla , Thank you for reaching out to the academy community page! I'm happy to help out with this. The answer is includes a cal...read more

Tringa on January 11, 2023

Missing Certificate

Hi My Marketing Software certificate (passed in Dec 2022) is no longer showing on my account. I have changed the email address on my account so this may be the issue. Can you please help?

Reply Inbound Certification

0 upvote

4 Replies

APernell

HubSpot Moderator

January 13, 2023 14:57

@Tringa Thank you, I just transferred the certificate to your new email.

Solved

AleenaKabir on January 10, 2023

Many Courses Not Available

Hi there, When I go into HubSpot Academy without logging in, I am able to see lots of certifications from different categories like Sales, Marketing, and Services. But when I log into HubSpot Academy, a lot of those certifications (eg: Platform read more

0 upvote

2 Replies

Accepted Solution

APernell

HubSpot Moderator

January 12, 2023 12:58

Hello @AleenaKabir , Thank you for reaching out to the academy community page! I'm happy to help out with this. The reason why you are not ab...read more

AnnekeS on January 09, 2023

SEO Certificate Date Not Updated

Hi, I just completed my SEO Certificate exam (and passed it), as the one from last year was about to expire in a couple of days. I now want to copy the share link to LinkedIn and my website, but it still shows the old expiry date when open read more

Reply Content Marketing

0 upvote

2 Replies

AnnekeS

Member

January 11, 2023 02:37

Thanks so much. That did the trick!

Anonymous on January 08, 2023

Problem with creating profile agency

Hi, I recently passed both digital marketing and the inbound certification. Very tough I must confess. I got email that I passed and was able to download my certificates. I also got email and notification that my agency directory listing has been un read more

0 upvote

1 Reply

APernell

HubSpot Moderator

January 09, 2023 16:07

Hello @Anonymous , Thank you for reaching out to the academy community page! I'm happy to help out with this. I just took a look at your accou...read more

Solved

AleenaKabir on January 08, 2023

Practice Exercises Not Graded

Hi there, My practice exercises for the HubSpot Sales Software certification has not been graded even though it has been over 24 hours since their submissions. Can someone please look into this? Thanks! Best, Sheikh Aleena Kabir

0 upvote

5 Replies

Accepted Solution

APernell

HubSpot Moderator

January 09, 2023 10:15

Hey @AleenaKabir , Thank you for reaching out to the academy community page! I'm happy to help out with this. You are all set! You should see...read more

MarieMuir on January 04, 2023

Certificate Transfer email not arriving?

I am trying to migrate my Hubspot Certifications to my new account (old account was free, new account is through employer). I've followed the transfer steps but the email to confirm transfer doesn't arrive (I've checked spam too). Can you help pleas read more

0 upvote

3 Replies