Apr 6, 202110:13 AM - edited Jun 30, 20218:07 AM
HubSpot Employee
Forms API Announcement | Introducing New Rate Limits and Two New Authenticated Submission Endpoints
What's Changing?
To improve HubSpot’s platform security and performance, we are introducing new rate limits for the current unauthenticated Form Submission endpoints (v2 and v3) . We are also introducing two brand-new authenticated Form Submission endpoints that will have a higher rate limit than the unauthenticated submission endpoints. These new changes will help protect our systems and continue to support appropriate form submission volume so that HubSpot grows with our customers. Here are more details on the changes:
New Rate Limit For Existing Unauthenticated Form Submission Endpoints
We will be introducing a new rate limit of 50 requests per 10 secondsfor the existing Form Submission endpoints listed below.
When a HubSpot account reaches the rate limit, a 429 status code will be returned with an error message in the response. More details about status codes and error messages can be found on the documentation (v2 and v3).
Introducing Two New Authenticated Form Submission Endpoints With A Higher Rate Limit
We’re also introducing two new authenticated Form Submission endpoints for developers to use. These new endpoints will have higher rate limits than the unauthenticated Form Submission endpoints (v2 & v3).
Accounts with the API Add On: 200requests/10seconds
What this means for developers:
If your application is currently using the unauthenticated (v2 or v3) Form Submission endpoints and it requires more than the proposed 50 requests per 10 seconds rate limit, we recommend migrating to the new authenticated submission endpoints which have higher rate limits.
Accounts with the API Add On: 200requests/10seconds
If your application is using the Form Submission endpoints to record events like user logins on a SaaS product or regularly sync large amounts of data, both of which are not the intended use cases for the Forms Submission endpoint, we recommend migrating to the following endpoints instead:
Note: This is a Marketing Hub Enterprise only feature.
When is this change happening?
The new rate limits for the existing unauthenticated Form Submission endpoints will be introduced on July 5th 2021 July 13th 2021, 90 days 98 days from today. The new rate limit will be 50 requests/10 second.
Note on the rate limit go live date:
In response to employee feedback and to invest in employees, HubSpot introduced a new initiative calledHubSpot Unplugged. It includes no internal meetings on Fridays, new mental health and well-being programming, and a Global Week of Rest for all employees, which is scheduled for the week of July 5 - July 9 2021. The rate limit go live date was originally scheduled for July 5th and due to the Global Week of Rest for all employees it is now scheduled to go live on July 13th 2021.
The introduction of the two new authenticated Form Submission endpoints (v2 & v3) with a higher rate limit is effective immediately.
Please let us know if you have any feedback questions or by replying below.
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