Hey @tinadang211,
you’re welcome.
Since you like a solution:
Use default fonts from the email rich-text selector. It’s the only thing that will work flawlessly without a email template developer creating something completly custom for you.
The reason for this is, that while the documented way of implementing custom fonts in HubSpot will work for pages like websites, landing pages and blogs, it’s not designed for being supported in emails. Also it’s by far not the only one.
It has nothing to do with HubSpot but the reciepients client which is completely outside of anyones control.
The only thing you (or anyone) can do is to minimize the potential display of a default font by creating custom HTML email templates and a lot of “hard coding”.
Just an example: The Outlook “desktop app” is rendering emails completely differently than the Outlook “web version”, Gmail is rendering emails differently, Apple Mail is rendering emails differently, Thunderbird, inxmail - every client is working/rendering differently. It’s a whole different topic than developing something like a website. And again - it has nothing to do with HubSpot.
You have to decide for yourself:
- Create custom email templates, which will can be “perfect corporate design compliant” but will have the drawback of no drag&drop functionality
- Have drag&drop functionality but not using the corporate font.
There are no other options. I know it’s most likely not the answer you’d like to hear, but it’s simply not as simple as for websites. Even if you should get it to work in Hubspot, send out a few test emails, open them in different clients and you’ll see the real-world result. Or use the “test in email client” option in HubSpot (won’t display the email by 100% accuracy)…
best,
Anton