I have set up Hubspot to syn with my zoho CRM account but it isn’t brining over contacts from zoho nor sendng contacts to zoho. Any suggestions on how to troubleshoot?
@Dshlev Few steps you can follow to troubleshoot the issue with Hubspot not syncing with Zoho CRM:
- Verify Integration: Make sure that the integration between Hubspot and Zoho CRM is set up correctly. Double-check the integration settings and ensure that all necessary permissions are granted.
- Check Connectivity: Ensure that both Hubspot and Zoho CRM have an active internet connection. This is essential for the integration to work properly.
- Review Mapping Fields: Check if the correct fields are mapped between Hubspot and Zoho CRM. Make sure that the fields in both systems match so that the data is synced correctly.
- Clear Cache: Clearing cache and cookies on your browser can help resolve any syncing issues.
- Check for Errors: Review the logs in both Hubspot and Zoho CRM to see if there are any error messages. This information can be valuable in identifying the root cause of the problem.
- Reach out to Support: If you are still unable to resolve the issue, consider reaching out to the support team of either Hubspot or Zoho CRM for further assistance.
Thank you
Shubham Nigam