For a customer with the need to duplicate line items deals, we are currently trying to call an external webhook that will duplicate line items on a new deal.
However, when trying to call the endpoint of the webhook from the workflow webhook, we are always getting a 403 error.
This endpoint is configured to received a Bearer Token in order to authorize the request.
We have tried every auth method in the webhook options, without any success.
Even if I try with no auth, a 403 is returned by HubSpot.
However, the same endpoint returns a 401 on Postman.
This last point is making us think there is something ongoing with HubSpot, which does not authorize the request to go to this endpoint.
Is anybody able to help us on this? This is currently blocking a really important use case for my client.
Hi @ArnaudA, I hope that you are well!
Thanks for asking the Community!
I have found this similar post “HTTP 403 errors” that might be of interest:
I’d love to ask our Top Experts: Hi @stefen, @ChehakWadhdwa and @zach_threadint do you have suggestions to help @ArnaudA, please?
Thanks so much and have a brilliant weekend!
Best,
Bérangère
Hi @ArnaudA, I don’t have the code example. But have you looked into some third party integrations already? Not sure if this can address your use case but these are often easier to use for your clients:
To offer support here, I think the community will need a little more information relating to your HubSpot Workflow Webhook configuration. Can you share a screenshot of your webhook configuration (please protect any potentially sensitive information, e.g. API keys / access tokens etc.). One of the more important pieces of information will be where you’re sending the webhook event to and who “owns” this endpoint/service.
