Workflow action Comments are now live to all customers
We’re actively working on adding @ mentioning capabilities to this feature, so keep an eye out for that coming soon.
We’re also working with other teams as HubSpot to enable a workflow-level commenting system, that’s not tied to any specific action, but rather references the workflow itself as a whole.
Follow up question for feedback: Currently, workflow action level comments will not carry over if a workflow is cloned. If anyone has thoughts about this (is that good? bad? why?) I’d love to hear more from you, please comment or send me a direct message.
Thanks for the update on the progress of this feature.
When I initially read your message, I thought not carrying the comments over when cloned makes sense, But as I began to think it through, I’m thinking that also cloning the comments and appending (clone) at the end like other cloned items could be helpful. If someone has taken the time to make comments/document aspects of the workflow and then clone that workflow there must be aspects of that workflow that will remain the same so the comments would be relevant. And, by appending (clone) the user would need to review and update as appropriate.
An exciting update for this feature! You can now add @ mentions when using comments on workflow actions, which will trigger notifications to the mentioned person.
