Does anyone know why the dropdown box was removed to mark available or not in the shared inbox?
Now the user has to go to Settings > Users and teams > click on their name > change their status. So inconvenient!
It used to be here:
Please Hubspot - can you put back the availability box back?
PS - Separate note - this way of creating a topic and having to choose a section and a tag is rubbish! I choose conversation-inbox as the tag and I have no idea what that matches with on the left dropdown? Sales CRM - nope. Service hub - nope. Literally nothing pairs with it.
Hi @JonTechilovsky and thanks for flagging this about the availability dropdown in the shared inbox.
I’m checking into this change to better understand what’s happened with the availability option and whether there’s an alternative way to update it without heading into Settings each time. I’ll share what I find here.
And thanks for the separate feedback on choosing a section and a tag when creating a Community topic. I’ll make sure that gets shared with the Community team too.
Thanks again for your feedback.
Bérangère
Hi @JonTechilovsky, I wanted to get back to you about this. I checked with the team and this behavior is expected when only WhatsApp is connected.
That said, I’ve shared your valuable feedback internally.
Thanks and have a lovely day!
Bérangère
Hi @JonTechilovsky and Happy Wednesday!
We wanted to let you know that we heard your feedback, and we’ve made an update 
After sharing your feedback, I’m glad to share that the Team has implemented a fix for this, which is now live!
You should be able to see the availability toggle, it is now in all inboxes!
Thanks again for sharing your feedback with us. It helps improve HubSpot for our whole Community.
Enjoy the day! 
Bérangère
So glad to hear it @JonTechilovsky! 
Thanks for the kind words!
Wishing you a wonderful day and looking forward to seeing you around the Community!
Bérangère
