Who needs to know? Plan for leveraging Custom Code Actions.

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As Ops people using Operations Hub, it’s important to do some prep work first before diving head-first into using custom code actions. You need to know:

  • What custom code actions will do for you,
  • The pros and cons of using custom code actions versus data sync to accomplish your goals, and
  • How much using custom code actions will cost.

When gathering, analyzing, and making decisions based on this information, it’s important to be able to answer these two questions:

  1. Who in my company needs to know and have access to all of this information?
  2. How many of these stakeholders actually know and have access to all of this information?

I’d love to hear your stories about what this planning and communication process has looked like for you and your team and would love to help!

Have you faced any struggles in communicating this information and getting all relevant stakeholders’ attention on this matter?