WhatsApp inbound message webhook

Hi! Is there a way to set up a webhook or an automation for an incoming message from HubSpot native WABA integration?

Use-case: every incoming lead receives a welcome message via WhatsApp; in case they reply, the deal should be moved to another pipeline stage

If no, is there any workaround like subscribing for WABA webhooks in the middle of integration between Facebook and HubSpot. The advice to set up an app in Meta Developers doesn’t work as Facebook won’t allow to connect the number already integrated with HubSpot to the custom app

Thank you!

Hey, @klimentev :waving_hand: Welcome to the community. That sounds like an interesting project. If the standard webhooks won’t work for your use case, you might check if the Generic Webhook Beta is a good fit. We’ll leave this here in case other members have any feedback on workarounds or other ways to think about your problem.

Best,

Jaycee