Confirming the value of this feature for our sales team. They identified this as a disappointing feature (lack there of) of HubSpot Sequences during implementation.
Sequence conversion rates will decline, if sales staff do not engage with prospects or customers in a timely basis. To ensure a timely response to tasks and prospect communications, in existing sequences, teams must be able to predict future workloads, ensuring they do not exceed their capacity to manage those workloads.
Though not a critical feature, this is a high value feature that has a Medium impact score on the product’s value to the Sales business.