How long do emailed account Verification Codes last before they expire/time out?
Hello @AY48 thank you for posting in our Community!
1. To troubleshoot the issue with the verification code, you can check the time set on your device or the Google Authenticator app. If the time is not correct, it may cause an error. You can find more information on how to check the time for Android, iOS, or Google Authenticator in the HubSpot knowledge base.
2. If you are trying to use the verification code on a specific platform or service, it would be helpful to provide more details about the platform or service so that we can provide more specific troubleshooting steps.
3. If you have taken any steps to try and resolve the problem, please let us know what steps you have taken so far. This will help us provide more targeted assistance.
4. If you are having an issue with the verification code, such as it not being accepted or generating an error, please give us specific details about the issue so that we can help you troubleshoot it.
The more information, screenshots, and details you can provide, the better I can advise on the next steps.
Thank you,
Pam
Hello,
The verification code I am referring to is the login code sent by
email after attempting to log into the desktop portal via email (see
attached)l. The email sent to my account on file says the code will expire
promptly - is there a specific time I can pass on to the users in my
department (e.g. 30 minutes, 1 hour, 24 hours, etc.)?