As per this KB, currently we are not able to send out from within HubSpot for outlook email alias. This is very difficult for mac users who are using the outlook app, as the new outlook app on mac doesn’t allow users to send out emails using alias.
Would love to have this feature where users can do so via the crm itself.
Status: In Beta
Status history
Same usecase as for gmail. We have a number of aliases attached to our O365 accounts that we’d like to be able to send from in Hubspot.
same with us, using MS365 and HubSpot, and not able to send sequences from alias. hope there is a fix to this in the near future since it presents important limitations otherwise to us.
Using O365 with usernames like email@domain1.com but need to be able to send from existing alias for same user from email@domain2.com. Important for companies that have products/divisions with different brand names in their email.
All of our users have 2 or more emails that they need to send from, and we use alias within 365 to manage these. In order to use sequences and other automations, we need the ability to send emails from our multiple accounts in the CRM. As per this article, you cannot do this.
This is a formal request to Hubspot to add this capability.
This would be super helpful and remove some steps from the process.
This is a must have for companies who use the hubspot CRM/Office 365 and have different brands. It’s so frustrating that the extension does not work by switching between mails
+1
Is it possible to get an update on when/if this is going to be fixed?
We are using Outlook 365. I am having the same issue as we want to send an email from within Hubspot using a sequence that is from our customer care email address and not from an individual user
This is a real challenge for us as well. @hubspot - can you provide any guidance?
@hubspot is it possible to know when this will be fixed? With different brands, this has been an immense challenge for our organization.
Hi all! We’re going to be looking into this with Microsoft to see if it’s possible for us to support this. Will keep you posted!
Fantastic News , look forward to hearing back. Thank you
Hi everyone! I’m very pleased to share that we are exploring a Microsoft Beta that should support this. If you are interested in helping us to test this, please send me a direct message here on the community with your portal ID.
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Hi Hroberts Please would you advise the name of the Beta, Ive looked but cannot find it. Thanks Gill
Hi @GPalethorpe1 ! Please DM me your portal ID and I will help you access it. We are limiting who even has the ability to request access at the moment given the very early testing stages we’re in.
Hi @hroberts! Thank you so much for the exiting news: I’ve just wrote to you a DM 
Same with us, that would be a very helpful feature!
The CRM tool (and others) are not usable for Microsoft customers but only for google users.
According to this Add an email alias
you only support google users to send emails.
Without proper communication function and sending emails from the CRM it completely looses it’s value add.
Why is it good to implement this function/update rather sooner than later?
Well, not every microsoft/office user would be annoyed by Hubspot and its non-functional services.