Using ChatGPT to query your CRM data?

HubSpot Ideas
,
1

Hello Hubspot community!

I was wondering if there are any plans to allow users to use ChatGPT to interrogate their CRM data.

It would be really helpful to be able to ask ChatGPT questions about our customer data, such as:

  1. “What is the average lifetime value of our customers?”
  2. “How many customers made a purchase in the past month?”
  3. “What is the most common reason for customer churn?”
  4. “Which marketing campaigns have the highest conversion rate?”
  5. “Which customers are most likely to make a repeat purchase?”

Being able to ask ChatGPT these kinds of questions would save a lot of time and effort in analyzing and understanding our CRM data.

Do any other users feel the same way? Are there any updates on this feature being implemented in the future?

Thank you for your input!

(PS, ChatGPT wrote this post!)

2

The existing ChatGPT connector does not fulfill all of the use cases but partially addresses some of these in the idea.