User not receiving welcome email

Smart CRM & Sales Hub Account & Settings
1

Could you unbounce the email for x?

2

Hi @carlyejowens

Definitely! I’ve done that for you. :slightly_smiling_face:

Let me know if that works now!

3

Perfect. Thank you!

4

Hi there. I have a new colleague who does not receive the welcome email. He may be blocked by Hubspot. What do I do?

5

Hi @NuetAquavit,

My colleague has told me that you’re looking for assistance with this! I’ll reach out via DM with next steps!

Cheers
Mia, Community Team

6

Could you unbounce the email for cx

the user not getting the invite/welcome mail. Please do the needful.

7

Hey @Carnic

Could you please confirm your HubID?

Thanks

Sharon