uploading fonts via CMS

Develop, Build & Integrate CMS Development
1

Hello, I am trying to upload the font file in cmsdefaultsystem pages. But I couldn’t do that. The options “New File in Fonts” “Upload file in fonts” are visible but are not accessible.

I hope you can help me with this!

2

Have you tried checking file permision or file format compactibility?

If you can’t reach out to me!

3

Hello @Arunkishore thank you for posting in our Community!

I want to share this developer’s doc here where you can add custom fonts to a theme. This knowledge base is a more accessible way of adding fonts to general HubSpot features instead of just the theme code files.

I don’t think it’s expected to appear in the rich text font option, but rather you reference it in the code.

To our top experts @Anton @Kevin-C @JBeatty any recommendations to @Arunkishore matter?

Thank you,

Pam

4

There are a few possible reasons why you might not be able to upload font files in CMS Default System pages. Here are some things to check:

  • Permissions: Make sure you have the necessary permissions to upload files to the Fonts directory.
  • File format: The font file you are trying to upload may not be in a supported format. CMS Default System may only support certain font formats, such as TTF or OTF.
  • File size: The font file you are trying to upload may be too large. CMS Default System may have a maximum file size limit for font uploads.
  • Server configuration: There may be a problem with the server configuration that is preventing you from uploading font files.
5

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The uploading option is not even available to me.. And while hovering there, it doesn’t ask to get permission from admin also…So I hope, it is not a permission issue. Meanwhile, I didn’t even select the file, so file format & and file size are also not an issue here.

6

Hello @Arunkishore , If you are still unable to log in after following these steps, I would recommend connecting with HubSpot Technical Support, as Support is included in your subscription and they will be able to provide real time assistance for this matter, including hopping on a screenshare if necessary.

Kindly,

Pam

7

I approached Hubspot Support initially. They said that I should have the option and didn’t know why this happened. Also mentioned, that they are not trained developers to support design tools and suggested me to consult HubSpot developer forum.