Update engagement task status in nodejs

Developer Support APIs & Integrations
,
1

I have not yet succeeded in updating an existing engagement from nodejs. Specifically, I am simply trying to update a specific task status to COMPLETED.

I don’t see any samples that update engagements.

My code looks like this:

 const apiOptions = {
 path: '/engagements/v1/engagements/'+id,
 method: 'POST',
 body: {
 "metadata": {
 status: 'COMPLETED',
 }
 }
 }
 await this._client.apiRequest(apiOptions)

Anyone see anything I’m doing wrong?

Thanks

Phil

2

Heyo @PCarlson

Wonder if you need to wrap status.

"status": "COMPLETED"

3

Wrapping status does not fix. I’ll do more experiments today.

4

Not making much progress. Per Update an Engagement in the legacy api docs, engagement is required in the JSON body, so I tried adding an engagement with various info from the existing engagement and even an empty engagement section like this:

 const apiOptions = {
 path: '/engagements/v1/engagements/'+id,
 method: 'POST',
 body: {
 "engagement": {
 },
 "metadata": {
 "status": 'COMPLETED',
 }
 }
 }

But no matter what I try, the response is always: “HttpError: HTTP request failed” giving no clues to what is wrong with the request. So it seems to be a matter of empirical testing to guess what might be expected. But I have not found the magic incantation yet.

Phil

5

I get the same “HttpError: HTTP request failed” trying to update the engagement due date “timestamp”, so it appears all my updates are failing. Here is my JSON for that attempt:

 const apiOptions = {
 path: '/engagements/v1/engagements/'+id,
 method: 'POST',
 body: {
 "engagement": {
 "timestamp": moment(dueDate).valueOf(), // HubSpot requires timestamp in milliseconds
 },
 }
 }
 await this._client.apiRequest(apiOptions)

So I’m either doing something fundamentally wrong or this api through nodejs is broken.

Note I can successfully get activity information using the id in the same manner with this code:

 const apiOptions = {
 path: '/engagements/v1/engagements/' + id,
 }
 await this._client.apiRequest(apiOptions)

I can also create an engagement note (and task and call and email) successfully like this:

 const apiOptions = {
 path: '/engagements/v1/engagements',
 method: 'POST',
 body: {
 engagement: {
 active:true,
 type:"NOTE",
 timestamp: moment().valueOf(),
 },
 associations: {
 contactIds: [ whoId ],
 },
 metadata: {
 body:newDescription,
 }
 }
 };
 await this._client.apiRequest(apiOptions)

So both GET and POST calls are working and my oauth token is getting passed by nodejs without putting anything in the JSON. It seems to be specific to Update.

Phil

6

@kierana loves to be distracted so he can procrastinate on. Maybe he has some thoughts

7

Looks like you’re using POST when the API mentions that you need to PATCH.

8

Thanks @kierana , I’ll play with that this weekend. I have seen PATCH referenced in the API docs, but I did not understand it as a method in the endpoints. I’ll post what I find.

Phil

9

PATCH did the trick. Thanks @kierana

For reference, my apiOptions looked like this:

 const apiOptions = {
 path: '/engagements/v1/engagements/'+id,
 method: 'PATCH',
 body: {
 "engagement": {
 },
 "metadata": {
 "status": "COMPLETED",
 }
 }
 }

Phil