Update authenticated user at re-login

Develop, Build & Integrate APIs & Integrations
1

Hi everyone, i am trying to integrate hubspot chat with javascript code, and i am having a problem.

Theese are may steps:

1. loading the chat with the method:

window.HubSpotConversations.widget.load()

2. Passing email and token of the authenticated user in the settings:

window.hsConversationsSettings = {
loadImmediately: false,
identification Email: myEmail,
identificationToken: myToken,
};

3. After a conversation, when the user logout I perform these cleaning operations:

window.HubSpotConversations.clear();
window.HubSpotConversations.widget.remove();

4. Now, if another user with different email and token login, the previous conversation remains and when the message is sent I find the previous user in the inbox.

Am I doing something wrong? how can I solve this problem?

Thanks,

GC5

2

Hi, @GC5 :waving_hand: Thanks for reaching out. Hey, @LMeert @Teun, do you have any feedback or tips on how @GC5? Is there any additional information or context they can provide that is helpful?

Thank you very much for taking a look! — Jaycee