When a contact is unenrolled from a sequence due to an action that they took (i.e. responding to an email, or scheduling a meeting), can all other contacts who are associated with the same company AND enrolled in the same sequence also be automatically unenrolled?
Thanks!
Hi @MDoty6,
A contact from the same company replies to the sequence email or replies to an email outside of the sequence. This will occur if you selected the Unenroll contacts from the same company checkbox in your sequence settings, see here: Unenroll contacts from a sequence
Best regards!
Thanks! I feel silly that I didn’t find that on my own. I do notice that ity only applies to email replies, and not to booked meetings. Is there a work around so that the same thing will happen to all contacts from the company if a meeting is booked?
Hi @MDoty6,
As far as I know there isn’t. In a Sales or Service Hub Enterprise subscription this could be achieved with workflows with the ‘Unenroll from sequence’ workflow action: Enroll and unenroll contacts in sequences using workflows
If you have access to this and need more context, let me know.
Best regards!