- Hi! I keep having issues with taking the certification exam. I finished the course yesterday and tried to take the exam. It instantly glitched and said the exam was over. I had a 0/60 without even attempting the exam. Please help. This is frustrating.
Hi @NengiMina ,
Thanks for posting here, I am sorry for any frustration this has caused!
If you are still experiencing this issue, would you kindly attempt this in an incognito/private browser, or a different browser, or after clearing your cache? If after trying these things, you’re still experiencing this issue, will you kindly send me a HAR file of what you see when you try to take the exam?
Take care,
Nicole
Community Helper & Sr Support Specialist
Our community moderators may not be timely in every response. Here’s how to reach out to HubSpot Support with any questions related to challenges within your HubSpot account, including the Academy.