Unable to integrate email using IMAP "unauthorized"

[margaux]

Hello,

I have read many threads but still could not explain why I can’t connect, indeed I’m also “unauthorized” :

My Hub ID is : 6142354

I’ve tried all the steps recommended on the pinned post nothing seemed to work.

Help ?

Thanks a lot !

[margaux]

I’ve tried changing the server’s name, now it its the Imap PORT that seems to be incorrect… I’ve tried both 993 and 143

[Jenny]

Hi @margaux,

Are you still experiencing this issue? I am seeing your inbox successfully connected.

Thank you,

Jenny