Unable to create a blog post

Academy HubSpot Academy Support
1

I’m unable to create a blog post as part of my

HubSpot Marketing Software certification.

I’m on the Marketing > Blog page. There’s no ‘create a blog post’ option when I click at the top right orange button.

Also, when I click on ‘Set up your blog’ option - It throws an error after the first page - It says ‘Error creating a blog’.

Please suggest a way forward.

Thanks in advance,

2

Hello @imrananwar03 ,

Thank you so much for reaching out. Can you try a couple troubleshooting steps to see if this will solve the issue:

1. First, make sure your browser is up to date with the latest version - sometimes a software update can resolve odd behavior issues.

2. Try logging into your portal in your browser’s incognito or private browsing mode. This will rule out any potential caching issues. Clear cache in a browser

If it ends up being a browser cache issue, here are some instructions on how to clear your cache:

3. If the problem persists, try logging into your portal using a different browser. This will tell us if the issue is related to any settings or add-ons in your current browser. If you don’t have another browser currently installed on your computer, you can download one here: https://browsehappy.com

4. If that fails, try logging in from a different computer to rule out any settings on your current computer.

5. If that fails, try connecting to a different network - some networks have their own security settings and firewalls that will hamper the performance of certain websites.

Always,

Anissa

3

Hi Anissa,

Thank you for your reply.

I’ve tried all of the above options - Logging in from a different system and WiFi, clearing the cache, changing/updating the browser etc. Still it doesn’t work, unfortunately.
Is there anything else that I can try? Please let me know.

Best,

Imran