Why can't I delete my test account?

Smart CRM & Sales Hub Account & Settings
1

Please provide the proper procedure for deleting a test account.
I have reached the limit for the number of “test accounts” I can create, so I am trying to delete the ones that are no longer needed.
I am going to the “Developer Test Accounts” page and selecting “Actions” > “Delete” for the test accounts I no longer need, but they have not been deleted even after waiting several days.
For the deletion procedure, I am referring to HubSpotアカウントのタイプ - HubSpot docs.

2

Hi @Hmurata I’ve run into this with test accounts, before the delete action can appear to complete but the account remains listed for a while. Since you’ve already waited several days, I’d check whether the deletion is actually being processed rather than repeatedly submitting it.

5

Hey @Hmurata - are you still trying to delete the test account?

I look forward to hearing back!

Best,

Julia

6

@thenicolesonpaul Thanks for your reply. How can I check whether the deletion was actually processed?

Since it remained on the list, I had assumed that the deletion hadn’t been processed.

7

@julia Thanks for your reply. As mentioned above, the deletion has not yet been successful.

8

Hey @Hmurata,

Thanks for reaching back out here!

I’ve sent you a DM asking for more details about the portal you’re looking to delete. As this will require sensitive info, please feel free to reply there.

Looking forward to your response!

All the best,

Sam, Community Manager